Medical Receptionist I

Texas A&M University System; Bryan (TX); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid sick leave

Paid vacation

Retirement plan

LinkedIn Learning

Job summary

Texas A&M University Health Science Center’s Department of Primary Care & Rural Medicine in Bryan seeks a Medical Receptionist I to be the first point of contact for patients and visitors in the outpatient clinic. You will help create a welcoming, efficient environment by handling front desk tasks and basic data entry in the electronic system.

The position is full-time, 8 am to 5 pm, Monday–Friday with occasional extended hours.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in medical office, hospital, or similar setting required.
• Familiarity with Electronic Medical Records (EMR) systems preferred; Spanish is a plus.

Responsibilities

• Answer patient phone calls and schedule appointments; route to staff; enter notes.
• Check-in patients, collect co-pays, verify insurance, register for patient portal.
• Billing support: assist with hospital billing processes and denials.

Skills

Spanish language proficiency

Customer service

Education

High school diploma or equivalent

Two years medical office experience

Tools

Electronic Medical Records (EMR) systems

Job description

Job Title

Medical Receptionist I

Agency

Texas A&M University Health Science Center

Department

Office of Clinical Affairs

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

Join the dedicated team at the Department of Primary Care & Rural Medicine at Texas A&M University and contribute to exceptional patient care!

Glimpse of the Job

Are you ready to bring your skills to a team that transforms patient experiences? Join our Primary Care & Rural Medicine team and play a crucial role in our outpatient primary care clinic. As a Medical Receptionist I, you'll be the first point of contact for patients and visitors in the clinic. You will contribute to a positive and efficient clinic environment by scheduling appointments, routing calls to clinical staff and handling front desk tasks including data entry into the Electronic Management System (EHS) and billing/insurance processing and inquiries.

What you need to know

Salary: Starting at $16.70/hr for Medical Receptionist I.

Schedule: Full-time, 8am - 5pm Monday - Friday, with occasional extended hours

Minimum Required Qualifications

• Medical Receptionist I : High school diploma or equivalent, and two years of experience in medical office, hospital, nursing home, or home health setting.
• The well-qualified candidate should also possess two years of experience in general office or personnel operations including one year experience working within a medical office. Prior experience and familiarity with Electronic Medical Record Systems is preferred. Fluency in Spanish is a plus.

Responsibilities

• Patient Phone Calls: Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.
• Check-in Patients: Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk.
• Billing Support: Correct denied claims due to registration errors, contact patients related to upcoming visits, schedule patient for wellness visits, input demographics for hospital billers.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts , and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

Equal Opportunity/Veterans/Disability Employer.