Patient Experience Front Desk Specialist

Texas ENT Specialists; Brownwood (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Texas ENT Specialists in Brownwood, TX is seeking a friendly Medical Front Desk professional to greet patients, schedule appointments, and manage check-in/check-out processes.

You will handle patient records, answer phones, coordinate with clinicians, and contribute to a positive patient experience, while working within a collaborative clinical team.

We offer competitive compensation and opportunities for growth in a supportive workplace.

Qualifications

• High School graduate or equivalent.
• One year of related experience.
• Strong communication and organizational skills for patient-facing roles.

Responsibilities

• Greet patients and visitors with a friendly demeanor.
• Schedule and coordinate appointments and manage check-in/check-out processes.
• Manage patient records and ensure accuracy of information.
• Answer incoming calls and handle basic inquiries to support clinicians.

Skills

Customer service

Scheduling

Phone etiquette

Medical front desk

Education

High School diploma

Tools

EHR software

Job description

Texas ENT Specialists in Brownwood, TX is seeking a friendly Medical Front Desk professional to greet patients, schedule appointments, and manage check-in/check-out processes.

You will handle patient records, answer phones, coordinate with clinicians, and contribute to a positive patient experience, while working within a collaborative clinical team.

We offer competitive compensation and opportunities for growth in a supportive workplace.