Patient Experience Specialist - Medical Front Desk

Louisiana ENT Specialists; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation packages

Excellent benefits

Opportunities for professional growth

Job summary

Louisiana ENT Specialists is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. As the first point of contact, you will greet patients, manage check-in/check-out, schedule appointments, and handle front desk interactions with a focus on welcoming care.

You will coordinate with physicians and staff to maintain accurate patient records and respond to phone inquiries, contributing to a smooth, positive patient experience in a busy clinical setting.

Qualifications

• High School graduate or equivalent.
• One year of related experience.
• Strong customer service and communication skills.
• Ability to organize and manage multiple tasks in a medical office.

Responsibilities

• Greet patients and visitors with a friendly, professional demeanor.
• Schedule appointments and manage the front desk calendar.
• Maintain patient records and assist with check-in/check-out.
• Answer phone calls and route inquiries to the appropriate staff.
• Support the office team to ensure a seamless patient experience.

Skills

Customer service

Communication

Organization

Education

High School graduate or equivalent

Job description

Louisiana ENT Specialists is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. As the first point of contact, you will greet patients, manage check-in/check-out, schedule appointments, and handle front desk interactions with a focus on welcoming care.

You will coordinate with physicians and staff to maintain accurate patient records and respond to phone inquiries, contributing to a smooth, positive patient experience in a busy clinical setting.