Front Desk Specialist, Patient Care – ENT

Greater Knoxville ENT; Sevierville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Career growth opportunities

Job summary

Elevate ENT Partners invites a friendly, organized Medical Front Desk professional to join our Otolaryngology practice. You will greet patients, manage schedules, handle patient records, and answer calls to ensure a seamless patient experience from check-in to check-out.

You will collaborate with physicians and staff to deliver outstanding customer service, with a focus on accurate documentation and a warm, welcoming office environment.

Qualifications

• High School diploma or equivalent.
• Minimum one year of related front desk/administrative experience.

Responsibilities

• Greet patients and visitors warmly as the first point of contact.
• Schedule appointments and manage the appointment calendar.
• Maintain accurate patient records and verify information.
• Answer and direct phone calls while providing excellent service.
• Collaborate with physicians and clinical staff to ensure smooth check-in/out.

Skills

Customer service

Phone handling

Scheduling appointments

Medical front desk

Education

High School diploma or GED

Tools

EHR software

Job description

Elevate ENT Partners invites a friendly, organized Medical Front Desk professional to join our Otolaryngology practice. You will greet patients, manage schedules, handle patient records, and answer calls to ensure a seamless patient experience from check-in to check-out.

You will collaborate with physicians and staff to deliver outstanding customer service, with a focus on accurate documentation and a warm, welcoming office environment.