Patient Experience Front Desk Specialist

New York Cancer & Blood Specialists

Village of Patchogue (NY)

On-site

USD 28,000 - 33,000

Full time

3 days ago
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Benefits offered by this job

Health Insurance on day 1
Dental
Vision
Life Insurance
Short-term disability
Long-term disability
401k Plan
PTO
8 paid holidays (2 floating)

Job summary

New York Cancer and Blood Specialists is seeking a Medical Front Desk Receptionist to support patient flow in Patchogue and Babylon, NY. You will welcome patients, handle scheduling, and assist with co-pay collections while maintaining accurate EMR records and HIPAA compliant privacy.

The role requires a high school diploma with at least one year of experience and strong customer service skills. Competitive benefits begin on day one, with 401k, PTO, and holidays included.

Qualifications

  • High School diploma with at least 1 year of experience.
  • Excellent communication skills and customer service experience.

Responsibilities

  • Manage daily opening and closing procedures of the office.
  • Welcome patients and visitors, ensuring a professional atmosphere.
  • Assist with scheduling, appointment reminders, and co-pay collections.
  • Build and maintain patient records in the EMR system.
  • Assist with quality assurance surveys and prevention screenings.
  • Protect patient privacy in compliance with HIPAA guidelines.

Skills

Communication skills
Customer service

Education

High School diploma

Job description

New York Cancer and Blood Specialists is seeking a Medical Front Desk Receptionist to support patient flow in Patchogue and Babylon, NY. You will welcome patients, handle scheduling, and assist with co-pay collections while maintaining accurate EMR records and HIPAA compliant privacy.

The role requires a high school diploma with at least one year of experience and strong customer service skills. Competitive benefits begin on day one, with 401k, PTO, and holidays included.

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