Patient Experience Front Desk Coordinator

Prima Medical Foundation dba MarinHealth Medical Network; Columbus (OH); On-site; USD 64,472,000 - 90,260,000; Full time

Job summary

Prima Medical Foundation dba MarinHealth Medical Network in Columbus, OH, is seeking a reliable Front Office Coordinator to deliver an excellent patient experience. The role is primarily in the front office, requiring solid administrative experience, strong customer service, and a calm, personable demeanor in a fast-paced clinic.

Responsibilities include answering calls, scheduling, managing patient records in EPIC, coordinating referrals, greeting patients, and maintaining confidentiality.

Qualifications

• High school diploma or GED required; business school or related training preferred.
• 1 year of progressive front-office experience; EPIC experience a plus.
• Proficient in Microsoft Office; bilingual in Spanish desired.

Responsibilities

• Answers telephones, triages calls, takes messages and provides information.
• Schedules appointments and admissions; prepares patient charts and documents.
• Enters data into Electronic Health Records and maintains patient confidentiality.

Skills

English proficiency

Bilingual Spanish

Education

High school diploma or GED

Tools

EPIC software

Microsoft Office

Job description

Prima Medical Foundation dba MarinHealth Medical Network in Columbus, OH, is seeking a reliable Front Office Coordinator to deliver an excellent patient experience. The role is primarily in the front office, requiring solid administrative experience, strong customer service, and a calm, personable demeanor in a fast-paced clinic.

Responsibilities include answering calls, scheduling, managing patient records in EPIC, coordinating referrals, greeting patients, and maintaining confidentiality.