Patient Experience Front Desk Coordinator

Nomsdrs; Sandusky (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Wellness program

Job summary

NOMS Healthcare in Ohio seeks a Medical Receptionist to be the first point of contact for patients, families, and visitors. You will greet, check in, verify information, collect payments, and direct inquiries to the appropriate staff, contributing to a positive patient experience and smooth office operations.

You will support scheduling, registrations, and EMR documentation, coordinating with clinicians and administrative teams while maintaining a welcoming, professional environment.

Qualifications

• High School diploma or GED required.
• Minimum of one year of customer service experience required.
• Experience with electronic medical records and scheduling systems preferred.

Responsibilities

• Greet patients, visitors, and vendors in a courteous, professional manner.
• Register patients and verify demographic and insurance information for accuracy.
• Collect co-pays and balances per policies.
• Answer and direct phone calls with excellent service.
• Schedule and coordinate patient appointments per guidelines.
• Maintain patient records in the EMR system and assist with documentation.

Skills

Customer service

Interpersonal skills

Organizational skills

Attention to detail

Confidentiality

Education

High School Diploma or GED

Tools

Electronic Medical Records

Scheduling Systems

Microsoft Office

Job description

NOMS Healthcare in Ohio seeks a Medical Receptionist to be the first point of contact for patients, families, and visitors. You will greet, check in, verify information, collect payments, and direct inquiries to the appropriate staff, contributing to a positive patient experience and smooth office operations.

You will support scheduling, registrations, and EMR documentation, coordinating with clinicians and administrative teams while maintaining a welcoming, professional environment.