Patient Concierge & Front Desk Specialist

NOMS Healthcare; Sandusky (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Wonderful environment in Ohio

Comprehensive benefits package

Work-Life Balance

Career growth opportunities

Job summary

NOMS Healthcare, based in Ohio, is seeking a Medical Receptionist to serve as the primary in-office contact for patients and visitors. You will greet, register, and support patients, coordinate scheduling, and facilitate communication between patients and clinicians to ensure a positive, efficient experience.

Join a physician-owned, patient-centered practice with a focus on trust, teamwork, and high-quality care; on-site role with opportunities to grow within administrative operations.

Qualifications

• High School diploma or GED required.
• Minimum of 1 year of customer service experience required.
• Previous medical receptionist or medical office experience preferred.
• Experience with electronic medical records and scheduling systems preferred.
• Knowledge of medical terminology preferred.
• Proficiency with computers and Microsoft Office applications.

Responsibilities

• Greet patients, visitors, and vendors in a courteous, professional manner.
• Register patients and verify demographic, insurance, and contact information for accuracy.
• Collect co-payments, balances, and other patient financial responsibilities.
• Answer and direct incoming calls with accurate information and courtesy.
• Schedule, coordinate, confirm, and reschedule patient appointments.
• Assist patients with completing registration forms using electronic or paper systems.
• Maintain physician schedules and ensure appointments are booked and managed.
• Coordinate referrals, testing, procedures, and appointments with providers as directed.
• Scan, upload, fax, and manage patient records in the EMR system.

Skills

Customer service

Interpersonal communication

Organization

Attention to detail

Multitasking

Verbal and written communication

Confidentiality

Medical terminology (basic)

Independent with teamwork

Education

High School diploma or GED

Tools

Electronic medical records

Scheduling systems

Microsoft Office

Job description

NOMS Healthcare, based in Ohio, is seeking a Medical Receptionist to serve as the primary in-office contact for patients and visitors. You will greet, register, and support patients, coordinate scheduling, and facilitate communication between patients and clinicians to ensure a positive, efficient experience.

Join a physician-owned, patient-centered practice with a focus on trust, teamwork, and high-quality care; on-site role with opportunities to grow within administrative operations.