Patient Experience Front Desk Coordinator

LifeLong Medical Care; Oakland (CA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical

Dental

Vision

Ten paid holidays

Flexible Spending Accounts

403(b) retirement savings plan

Job summary

LifeLong Medical Care in Oakland seeks a Full-Time Front Office Coordinator to support general primary care services in a community health setting. You will handle reception, registration, appointment scheduling, check-in, and phone operations under supervision of the Center Supervisor.

As part of a SEIU-UHW represented team, you will manage copays and cash collections, maintain front desk appearance, and assist with data entry and provider templates as needed.

Qualifications

• Front desk experience in a healthcare setting is preferred.
• Ability to handle multiple tasks with attention to detail.
• Strong communication and interpersonal skills.

Responsibilities

• Greet patients and visitors warmly with professional demeanor.
• Manage reception, intake, check-in and scheduling of appointments.
• Perform data entry, document and card scanning and validation.
• Manage patient flow from front to back office.
• Answer clinic phones and direct calls; make follow-up calls.
• Collect copays and manage cash and deposits.
• Maintain waiting areas and front desk supplies.

Skills

Customer service

Phone handling

Appointment scheduling

Cash handling

Job description

LifeLong Medical Care in Oakland seeks a Full-Time Front Office Coordinator to support general primary care services in a community health setting. You will handle reception, registration, appointment scheduling, check-in, and phone operations under supervision of the Center Supervisor.

As part of a SEIU-UHW represented team, you will manage copays and cash collections, maintain front desk appearance, and assist with data entry and provider templates as needed.