Clinic Operations & Patient Flow Coordinator

Lifelong Medical Care; Oakland (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Lifelong Medical Care in Oakland is seeking a Clinic Coordinator (Contractor) to support clerical functions across the clinic, including front desk tasks, eligibility, referrals and medical records. This role reports to the Clinic Director and operates within a unionized setting under SEIU-UHW.

The position requires strong organizational skills and the ability to manage multiple tasks in a busy clinic environment, with a focus on excellent patient service and accurate data entry in NextGen.

Qualifications

• High school diploma or equivalent.
• Two years of related experience in a medical setting.
• Proficient in Microsoft Office Suite.

Responsibilities

• Provides clerical assistance to medical providers and triage department.
• Processes referrals as needed utilizing i2i.
• Supports Front Desk functions as needed.
• Manages patient flow during clinic hours.
• Participates in training front office staff in NextGen.
• Maintains current patient demographic and insurance information in clinic PMS (NextGen).
• Orders and distributes office supplies.
• Assists with eligibility coverage.
• Supports medical records as needed.
• Writes office procedures for all clerical areas.
• Provides patient follow-up as requested for no-show appointments.
• Assists with other duties as requested.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Lifelong Medical Care in Oakland is seeking a Clinic Coordinator (Contractor) to support clerical functions across the clinic, including front desk tasks, eligibility, referrals and medical records. This role reports to the Clinic Director and operates within a unionized setting under SEIU-UHW.

The position requires strong organizational skills and the ability to manage multiple tasks in a busy clinic environment, with a focus on excellent patient service and accurate data entry in NextGen.