Cardiology Front Office Lead: Patient Experience Leader

MarinHealth; Sonoma (CA); On-site; USD 34,440 - 48,216; Full time

Job summary

MarinHealth is seeking a Front Office Lead to join our leadership team. You will coordinate with the Lead Medical Assistant and Practice Leader to guide the Front Office Coordinators, ensuring efficient operations and excellent patient service.

The role requires at least 1 year of lead experience in a medical setting, proficiency in Allscripts and GPMS, and strong communication and organizational skills. Join a team committed to CARES standards and high-quality care.

Qualifications

• Lead experience in a medical office is required.
• Experience with electronic medical records (Allscripts preferred).
• Experience in surgery scheduling.
• Outstanding Microsoft Office skills.
• Demonstrated leadership and professionalism.

Responsibilities

• Oversee the Front Office Team day-to-day.
• Train and mentor Front Office Coordinators.
• Coordinate with practice leaders to implement policies and procedures.
• Assist in billing concerns and collection issues.
• Coordinate practice communications to improve front/back operations.

Skills

Leadership

Customer service

Communication

Multitasking

Punctuality

Medical terminology

Professionalism

Education

High school diploma

Tools

Allscripts

GPMS

Microsoft Office

Job description

MarinHealth is seeking a Front Office Lead to join our leadership team. You will coordinate with the Lead Medical Assistant and Practice Leader to guide the Front Office Coordinators, ensuring efficient operations and excellent patient service.

The role requires at least 1 year of lead experience in a medical setting, proficiency in Allscripts and GPMS, and strong communication and organizational skills. Join a team committed to CARES standards and high-quality care.