Patient Experience Front Desk Associate

Trinity Health; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Competitive wages

Great atmosphere

403(b) plan

Employee discounts

Tuition reimbursement

Employee Assistance Program

Job summary

Loyola Medicine, part of the Trinity Health family, is hiring a Front Desk Service Rep in the United States. This role focuses on delivering a positive patient experience and ensuring smooth clerical operations in a hospital/clinic setting.

Responsibilities include greeting patients, managing phones, registering patients, verifying insurance, and assisting with check-out and referrals. Requires at least a GED/HS and 1 year of relevant experience; visa sponsorship is not provided.

Qualifications

• GED or high school level, required.
• Associate's degree preferred.
• At least one year of work history required.
• Experience in general administration, healthcare, or a related field is highly preferred.
• Authorized to work in the U.S.; visa sponsorship not provided.

Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice.
• Phone Management: Answer office phones and schedule appointments.
• Patient Registration: Check in patients, collect demographics, input data, verify insurance.
• Check-Out Assistance: Assist with referrals and scheduling future appointments.

Education

GED or High School

Associate's degree

Job description

Loyola Medicine, part of the Trinity Health family, is hiring a Front Desk Service Rep in the United States. This role focuses on delivering a positive patient experience and ensuring smooth clerical operations in a hospital/clinic setting.

Responsibilities include greeting patients, managing phones, registering patients, verifying insurance, and assisting with check-out and referrals. Requires at least a GED/HS and 1 year of relevant experience; visa sponsorship is not provided.