Patient Experience CX Leader

University of California, Irvine; Irvine (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vacation & sick leave

Retirement plans

Job summary

UCI Health, the clinical enterprise of the University of California, Irvine, seeks a healthcare administrator who will operate with a high degree of autonomy, managing priorities and deadlines while collaborating with patients, families, peers, and leadership to resolve issues. The role requires 4+ years in healthcare, HIPAA knowledge, and strong leadership, communication, and problem-solving skills.

A Bachelor’s Degree in healthcare administration or related field is required; a Master’s degree

Qualifications

• 4+ years of experience in a healthcare setting.
• Knowledge of HIPAA regulations.
• Ability to travel between locations within the health system.
• Strong leadership, analytical, communication, and problem-solving skills.
• Bachelor’s Degree in healthcare administration, public health, nursing or related field.
• Willingness to learn new applications and software.

Responsibilities

• Manage priorities and workload with autonomy to meet deadlines.
• Collaborate with patients, families, peers, and leadership to resolve issues.
• Maintain professional relationships and facilitate problem resolution.

Skills

Leadership

Interpersonal skills

HIPAA knowledge

Healthcare regulations

Data analysis

Education

Bachelor's degree in healthcare administration

Master's degree (preferred)

Job description

UCI Health, the clinical enterprise of the University of California, Irvine, seeks a healthcare administrator who will operate with a high degree of autonomy, managing priorities and deadlines while collaborating with patients, families, peers, and leadership to resolve issues. The role requires 4+ years in healthcare, HIPAA knowledge, and strong leadership, communication, and problem-solving skills.

A Bachelor’s Degree in healthcare administration or related field is required; a Master’s degree