Patient Experience Coordinator | Training & Benefits

aspendental; Ottumwa (IA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Training program

Culture of collaboration

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our front-office team. You will report to the Manager, handle daily patient interactions, scheduling, and billing with compassion and accuracy, and participate in a four-week training program to succeed.

We offer a strong benefits package, paid time off, health/dental/vision, a 401(k) plan with match, and opportunities for growth in a collaborative, supportive culture.

Qualifications

• Strong communication and interpersonal abilities.
• Good time management and organizational skills.
• Commitment to customer service and teamwork.

Responsibilities

• Schedule and confirm patient appointments and manage front desk duties.
• Verify insurance information and collect payments as needed.
• Balance nightly deposits and process payments.
• Assist Manager with daily operations and patient follow-up.

Skills

Communication skills

Time management

Organizational skills

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our front-office team. You will report to the Manager, handle daily patient interactions, scheduling, and billing with compassion and accuracy, and participate in a four-week training program to succeed.

We offer a strong benefits package, paid time off, health/dental/vision, a 401(k) plan with match, and opportunities for growth in a collaborative, supportive culture.