Administrative Assistant

Star Sleep and Wellness; Denton (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Defense Mechanics Inc is seeking a full-time administrative assistant for the front desk at our Denton location. You will be the first point of contact for our patients and must possess a friendly demeanor and exceptional customer service skills.

This role requires you to be detail-oriented and comfortable with various technologies. Responsibilities include greeting patients, assisting with documents, and collaborating with the clinical team.

Qualifications

• Strong interpersonal skills to greet patients and check them in.
• Ability to assist with receiving deliveries and performing spreadsheet tracking.
• Capability to prep charts for the clinical team and work closely with them.

Responsibilities

• Greet patients and ensure they have all needed documents.
• Assist with receiving deliveries.
• Perform spreadsheet tracking and prep charts for the clinical team.

Skills

Friendly demeanor

Excellent customer service skills

Comfortable using various technologies

Detail-oriented

Bilingual (preferred)

Job description

About Star Sleep & Wellness

For our patients, we are a sleep medicine office that treats multiple sleep disorders and strives to provide a medical experience that is unlike most others. We believe in building relationships with our patients to set them up for excellent lifetime care. As a team, we are culture-driven and future-focused. There are new developments in dental sleep medicine all the time and we are often at the head of the pack. See more about our team and our office at our website: www.StarSleepWellness.com

About the job

Star Sleep & Wellness is growing! We are looking for a full-time administrative assistant for the front desk at our Denton location, but may be asked to float or have some flexibility between our Frisco, Irving, McKinney, and Denton locations. As an administrative assistant, you will set the first impression for our patients, so a friendly demeanor and excellent customer service skills are imperative. Medical experience is not required, but you should be comfortable using and learning a variety of technologies and software. It is also important that you are detail-oriented.

Responsibilities

• Greet patients and check them in.
• Ensure patients have all needed documents/insurance cards.
• Assist with receiving deliveries.
• Perform spreadsheet tracking.
• Prep charts for the clinical team.
• Work closely with the clinical team.

Qualifications

• Friendly demeanor and excellent customer service skills.
• Comfortable using and learning a variety of technologies and software.
• Detail-oriented.
• Bilingual preferred (but not required).

Core Values

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You'll be an ambassador for the practice's reputation.
• Adaptable to Change: We're always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to do whatever it takes.
• Do What You Say: You understand that trust is built on consistency. You honor your commitments and always follow through, even when it's challenging.
• Ultimately, the most important thing we look for in team members is a desire to provide an amazing patient experience, and to learn and grow with us, regardless of prior experience.

We would love to hear from you.