Patient Experience Coordinator - Radiology Front Desk

Carol Milgard Breast Center; Tacoma (WA); On-site; USD 28,000 - 37,000; Full time

Job summary

TRA Medical Imaging is seeking a Registration Specialist to greet patients, register for radiology procedures, and coordinate with facilities. You will verify insurance, collect payments, and support front-desk operations, ensuring a smooth patient experience across the reception area.

The role requires attention to detail, teamwork, and the ability to handle multiple tasks in a fast-paced environment. Based in WA, schedule aligns with standard office hours.

Qualifications

• Greet and register patients with professional demeanor.
• Verify insurance coverage and demographics for each modality.
• Maintain patient flow and accurate paperwork in RIS/on-site systems.
• Demonstrate strong customer service and communication with facilities.

Responsibilities

• Greet and register patients for radiology procedures, ensuring comfort and answering questions.
• Verify insurance coverage and demographics; ensure paperwork is complete for the modality.
• Collect account payments and manage routine office tasks.
• Maintain organized workstations and assist with referrals and document scanning.
• Navigate the RIS system and check email daily.

Skills

Customer service

Phone etiquette

Verbal communication

Teamwork

Multitasking

Education

High School Diploma or GED

1 year related experience

Tools

RIS system

CPT codes knowledge

Radiology procedures knowledge

Job description

TRA Medical Imaging is seeking a Registration Specialist to greet patients, register for radiology procedures, and coordinate with facilities. You will verify insurance, collect payments, and support front-desk operations, ensuring a smooth patient experience across the reception area.

The role requires attention to detail, teamwork, and the ability to handle multiple tasks in a fast-paced environment. Based in WA, schedule aligns with standard office hours.