Patient Experience Coordinator (Outpatient)

H2 Health; Ponte Vedra Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonuses

Flexible schedule

Full benefits

PTO & holidays

Life insurance

Career growth

Job summary

H2 Health's outpatient clinic in Ponte Vedra Beach, FL is seeking a Patient Coordinator. You will be the first point of contact for patients, coordinating appointments and verifying insurance to ensure seamless service.

This full-time role requires a high school diploma and at least 1 year in a healthcare setting, with knowledge of medical terminology and EMR/EHR systems. Competitive benefits and growth opportunities available.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Minimum 1 year experience in a healthcare or medical office setting.
• Knowledge of medical terminology and insurance processes.
• Exceptional interpersonal and communication skills.
• Familiarity with EMR/EHR systems and basic computer skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Interpersonal communication

Customer service

Confidentiality

Multitasking

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

EMR/EHR systems

Office software

Job description

H2 Health's outpatient clinic in Ponte Vedra Beach, FL is seeking a Patient Coordinator. You will be the first point of contact for patients, coordinating appointments and verifying insurance to ensure seamless service.

This full-time role requires a high school diploma and at least 1 year in a healthcare setting, with knowledge of medical terminology and EMR/EHR systems. Competitive benefits and growth opportunities available.