Patient Experience Coordinator - Flexible Schedule & Growth

Socket.dev; Middleburg (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive benefits

401(k) with match

Paid time off

Job summary

H2 Health in Middleburg, FL is seeking a Patient Coordinator to be the first point of contact for patients, coordinating appointments, verifying insurance, and supporting referrals to ensure smooth clinic operations.

You will maintain patient records with confidentiality, assist at the front desk, and collaborate with clinicians and staff to create a welcoming, organized environment while upholding our commitment to quality care and patient experience.

Qualifications

• High school diploma or equivalent.
• Knowledge of medical terminology and insurance processes.
• Exceptional interpersonal and communication skills.
• Familiarity with EMR systems and basic computer skills.
• Ability to handle sensitive information with confidentiality.
• Proficient in using office software and electronic health records (EHR) systems.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Interpersonal skills

Communication

Medical terminology

Insurance processes

EMR familiarity

Office software

Confidentiality

EHR familiarity

Education

High school diploma or equivalent

Healthcare administration education is a plus

Tools

EMR/EHR systems

Microsoft Office

Job description

H2 Health in Middleburg, FL is seeking a Patient Coordinator to be the first point of contact for patients, coordinating appointments, verifying insurance, and supporting referrals to ensure smooth clinic operations.

You will maintain patient records with confidentiality, assist at the front desk, and collaborate with clinicians and staff to create a welcoming, organized environment while upholding our commitment to quality care and patient experience.