Patient Experience Coordinator — Otolaryngology Front Desk

Elevate ENT Partners; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation packages

Excellent benefits

Opportunities for professional growth

Job summary

Elevate ENT Partners seeks a friendly Medical Front Desk professional to join our Otolaryngology practice in Orlando, FL. You will be the first contact for patients, greeting them warmly and guiding them through check-in and check-out.

You’ll manage scheduling, patient records, and phone calls while supporting clinicians to deliver excellent care. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement in a supportive team

Qualifications

• High School graduation or equivalent required.
• At least 1 year of related front desk experience preferred.
• Strong customer service and communication skills helpful.

Responsibilities

• Greet patients and visitors warmly at check-in.
• Schedule appointments and manage the appointment calendar.
• Handle patient records and phone inquiries with professionalism.
• Support physicians and staff to ensure a smooth patient experience from check-in to checkout.

Education

High School graduate or equivalent

One year of related experience

Job description

Elevate ENT Partners seeks a friendly Medical Front Desk professional to join our Otolaryngology practice in Orlando, FL. You will be the first contact for patients, greeting them warmly and guiding them through check-in and check-out.

You’ll manage scheduling, patient records, and phone calls while supporting clinicians to deliver excellent care. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement in a supportive team