Front Desk Specialist – Otolaryngology, Excellent Benefits

South-Florida-Ent-Associates; Miami (FL); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Growth opportunities

Job summary

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact, greet patients, schedule appointments, manage patient records, and answer phone calls to ensure a seamless check-in experience.

You will collaborate with physicians and clinical staff to deliver exceptional customer service, support a positive work environment, and help patients navigate their visits from check-in to check-out.

Qualifications

• High School graduate or equivalent.
• One year of related experience.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Schedule appointments and manage scheduling workflows.
• Maintain and update patient records with accuracy and confidentiality.
• Answer incoming calls and respond to patient inquiries in a courteous manner.
• Support check-in to check-out processes to ensure a seamless patient experience.

Education

High School graduate or equivalent

One year of related experience

Job description

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact, greet patients, schedule appointments, manage patient records, and answer phone calls to ensure a seamless check-in experience.

You will collaborate with physicians and clinical staff to deliver exceptional customer service, support a positive work environment, and help patients navigate their visits from check-in to check-out.