Medical Office Rep

BayCare Health System; Wesley Chapel (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match

Annual bonus

Community discounts

Job summary

BayCare Health System is seeking a Medical Office Representative to provide outstanding patient–centered service in a busy primary care setting in Wesley Chapel, FL. The role supports the physician team, greets patients, collects information, schedules appointments, and assists with billing inquiries.

The position requires a High School diploma or equivalent and at least 6 months of healthcare or customer service experience, with strong communication and organizational skills essential to

Qualifications

• High School diploma or equivalent.
• 6 months healthcare or customer service experience.
• Excellent customer service and communication skills.

Responsibilities

• Greets and signs in patients.
• Obtains patient information and answers billing questions.
• Schedules patient appointments and assists with inquiries.
• May arrange for other procedures and coordinate with referral doctors.
• Collects and posts payments and assists with billing questions.
• Ensures completeness of encounter forms prior to checkout and handles mail.

Skills

Customer service

Communication

Scheduling

Education

High school diploma

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: Morton Plant Mease Primary Care Cypress Ridge - Wesley Chapel, FL
• Status: Full Time (non-exempt)
• Shift: Monday - Friday; 8:00AM - 5:00PM (May Vary)
• Weekend Work: None

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Required

Education:

• High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled