Patient Experience Coordinator – Medical Office

Epiphany Dermatology; Waco (TX); On-site; USD 50,145,000 - 54,443,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Job summary

Epiphany Dermatology in Waco, TX seeks a Medical Receptionist to greet patients, manage check-in/out, and support a smooth clinic flow. You will handle appointment scheduling, forms, and payments while delivering warm, professional customer service in person and by phone.

The role emphasizes organization, adaptability, and a positive patient experience from arrival to departure in a fast-paced dermatology setting.

Qualifications

• High school diploma or GED required.
• Prior medical receptionist experience preferred.
• Authorized to work in the United States; visa sponsorship not offered.

Responsibilities

• Greet and check-in/check-out patients, ensuring a welcoming experience.
• Schedule appointments and maintain patient records.
• Assist with forms, payments, and patient information collection.
• Provide friendly, professional service in-person, over the phone, or via messaging.

Skills

Customer service

Organizational skills

Multi-tasking

Communication

Education

High school diploma or GED

Job description

Epiphany Dermatology in Waco, TX seeks a Medical Receptionist to greet patients, manage check-in/out, and support a smooth clinic flow. You will handle appointment scheduling, forms, and payments while delivering warm, professional customer service in person and by phone.

The role emphasizes organization, adaptability, and a positive patient experience from arrival to departure in a fast-paced dermatology setting.