Patient Experience Coordinator — Medical Front Desk

Epiphany Dermatology; Bethesda (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Great benefits

Free skin care

Generous time off

Growth opportunities

Job summary

Epiphany Dermatology is seeking a dedicated Medical Receptionist to thrive in a fast-paced clinic environment. The ideal candidate is highly organized, adaptable, and capable of multitasking while ensuring patients feel welcomed from arrival to departure.

You will register patients, manage wait times, handle forms and payments, and schedule appointments to create a seamless experience for every patient.

Qualifications

• Prior medical receptionist experience preferred.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Be the first and last person patients encounter, welcoming them warmly.
• Register patients, manage wait times, and keep the reception area inviting.
• Deliver friendly and professional customer service in person, over the phone, or by message.
• Gather and double-check patient information, handle forms and payments.
• Schedule appointments and maintain records for a seamless visit.

Skills

Customer service

Multitasking

Organizational skills

Communication

Education

High school diploma or GED

Job description

Epiphany Dermatology is seeking a dedicated Medical Receptionist to thrive in a fast-paced clinic environment. The ideal candidate is highly organized, adaptable, and capable of multitasking while ensuring patients feel welcomed from arrival to departure.

You will register patients, manage wait times, handle forms and payments, and schedule appointments to create a seamless experience for every patient.