Patient Experience Coordinator - Medical Office

Nuvance Health Med Practice PC; Town of Fishkill (NY); On-site; USD 25,000 - 47,000; Full time

Job summary

Nuvance Health Med Practice PC in Fishkill is seeking a receptionist/administrative assistant to support daily patient care activities. You will greet patients, verify demographics and insurance, and handle calls and messages through the EMR system.

The role requires a high school diploma, data entry, strong communication, and at least six months of experience. Travel between practices may be required; you will manage appointments, co-pays, records, and compliance while maintaining dependable

Qualifications

• High school graduate or equivalent required.
• Microsoft Office Suite experience preferred.
• Data entry skills required; accurate and fast.
• Excellent written and verbal communication abilities; is able to interact professionally.

Responsibilities

• Greet patients upon arrival and communicate pleasantly.
• Verify patient demographics and insurance information for accuracy.
• Answer phones, route calls, take messages, and communicate via the EMR system.
• Register, verify, and schedule appointments, tests, and referrals.
• Schedule and reschedule appointments per office protocols.
• Monitor applications and manage worklists as applicable.
• Collect co-pays and reconcile money for deposits.
• Obtain and coordinate record retrieval for new and established patients.
• Perform intake and processing of medical records and related documentation.
• Fulfill all compliance responsibilities related to the position.
• Demonstrate dependable attendance and uphold organizational values.
• Perform other duties as required.

Skills

Data entry

Written & verbal communication

Microsoft Office proficiency

Education

High School diploma or equivalent

Tools

Microsoft Office

EMR system

Job description

Nuvance Health Med Practice PC in Fishkill is seeking a receptionist/administrative assistant to support daily patient care activities. You will greet patients, verify demographics and insurance, and handle calls and messages through the EMR system.

The role requires a high school diploma, data entry, strong communication, and at least six months of experience. Travel between practices may be required; you will manage appointments, co-pays, records, and compliance while maintaining dependable