Patient Experience & Scheduling Coordinator

Northwell Health; Town of Fishkill (NY); On-site; USD 25,000 - 47,000; Full time

Job summary

Nuvance Health Med Practice PC in Fishkill, NY seeks an administrative assistant to provide clerical and patient care coordination support. You will greet patients, verify information and insurance, handle calls, scheduling, and records processing with accuracy and professionalism.

The role requires HS diploma, basic data entry, strong communication, and at least six months’ experience. Travel between practices may be needed; occasional manual tasks apply.

Qualifications

• High School diploma or equivalent required.
• Microsoft Office Suite experience preferred.
• Data entry skills with accuracy and speed.
• Excellent written and verbal communication abilities.
• Minimum experience of six months.

Responsibilities

• Greet patients and welcome them upon arrival.
• Verify patient demographics and insurance information.
• Answer and route phone calls; document messages accurately.
• Register, verify, and schedule appointments, tests, and referrals.
• Schedule and adjust appointments per office protocols.
• Monitor worklists and applicant status as needed.
• Collect co-pays and reconcile deposits.
• Obtain and coordinate medical record retrieval.
• Process intake and documentation as applicable.
• Maintain compliance with position responsibilities.
• Demonstrate dependable attendance and uphold company values.
• Perform other duties as required.

Skills

Microsoft Office

Data Entry

Excellent communication

Education

High School diploma or equivalent

Job description

Nuvance Health Med Practice PC in Fishkill, NY seeks an administrative assistant to provide clerical and patient care coordination support. You will greet patients, verify information and insurance, handle calls, scheduling, and records processing with accuracy and professionalism.

The role requires HS diploma, basic data entry, strong communication, and at least six months’ experience. Travel between practices may be needed; occasional manual tasks apply.