Patient Experience Coordinator — Medical Office

SCA Health; Tipp City (OH); On-site; USD 22,000 - 29,000; Full time

Job summary

SCA Health in Tipp City, OH is seeking a Medical Office Coordinator to manage front office operations for our medical practice. You will handle scheduling, patient check-in/out, insurance verification and patient inquiries with a focus on accuracy and courteous service.

The role requires strong communication, multitasking ability and proficiency with EHR systems and MS Office. A high school diploma or equivalent is the minimum education, with at least one year in a medical office preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in EHR systems and Microsoft Office Suite.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates demographics, collecting detailed personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure timeliness and accuracy of patient charge entry into the billing system and assist with co-pays.

Skills

Excellent communication

Organizational skills

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

Job description

SCA Health in Tipp City, OH is seeking a Medical Office Coordinator to manage front office operations for our medical practice. You will handle scheduling, patient check-in/out, insurance verification and patient inquiries with a focus on accuracy and courteous service.

The role requires strong communication, multitasking ability and proficiency with EHR systems and MS Office. A high school diploma or equivalent is the minimum education, with at least one year in a medical office preferred.