Patient Services & Front Office Coordinator

Sca-Health-; Tipp City (OH); On-site; USD 22,000 - 29,000; Full time

Job summary

SCA Health, part of Optum, is seeking a Medical Office Coordinator in Tipp City, OH. The role focuses on front office functions, patient relations, and ensuring smooth administrative workflows in a medical practice.

Responsibilities include scheduling, insurance verification, patient check-in/out, and coordinating with billing. Strong MS Office and EHR skills, plus excellent communication, are required for this fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum of one year in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in EHR systems and Microsoft Office.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Communication

Organization

Multitasking

Fast-paced environment

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

MS Office programs

Job description

SCA Health, part of Optum, is seeking a Medical Office Coordinator in Tipp City, OH. The role focuses on front office functions, patient relations, and ensuring smooth administrative workflows in a medical practice.

Responsibilities include scheduling, insurance verification, patient check-in/out, and coordinating with billing. Strong MS Office and EHR skills, plus excellent communication, are required for this fast-paced environment.