Patient Experience Coordinator – Medical Office

Sight360; Saint Petersburg (FL); Híbrido; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Matching 401(k) plan

Paid Time Off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Descripción de la vacante

Sight360 in Saint Petersburg, FL is seeking a Front Office Coordinator to deliver top-level patient service, coordinate check-in, handle insurance validation, and secure payment authorizations within our surgery-center operations.

You will support patients and staff, perform administrative duties, maintain accurate records in EMR, and help ensure compliance with applicable laws and policies while contributing to a welcoming, efficient environment.

Formación

• 2-3 years of clerical/reception experience in a medical office setting.
• Prior Authorization experience required.
• EMR Experience.
• Ability to type 40 to 50 WPM.

Responsabilidades

• Interviews patient, relatives or other responsible individuals to obtain identifying and biographical information.
• Provides overview of surgery center regulations to patient concerning pre-operative requirements
• Explains rate, charges, services and surgery center policies regarding payment of bills
• Coordinates general admission of patient
• Obtains signatures for insurance filing
• Collects patient’s payments
• Answers phone as needed
• Cross trains to learn other administrative duties including scheduling, medical file maintenance, opening and closing procedures, etc.
• Performs other administrative duties as assigned by manager or designee

Conocimientos

Office software

Attention to detail

Multi-tasking

Communication skills

Interpersonal skills

Patient interaction

Team coordination

Proactive

Typing speed

Herramientas

EMR systems

Descripción del empleo

Sight360 in Saint Petersburg, FL is seeking a Front Office Coordinator to deliver top-level patient service, coordinate check-in, handle insurance validation, and secure payment authorizations within our surgery-center operations.

You will support patients and staff, perform administrative duties, maintain accurate records in EMR, and help ensure compliance with applicable laws and policies while contributing to a welcoming, efficient environment.