Patient Experience Coordinator | Growth & Benefits Included

Ivy Rehab; Plymouth (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonus incentives

Generous PTO

Professional development

Job summary

Ivy Rehab in Plymouth, MI seeks a Patient Coordinator for a 40-hour work week to support front desk operations and patient experience.

You will greet and check-in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly, contributing to excellent patient care and service.

This role offers growth opportunities and a competitive hourly wage of $18–$20, with benefits beginning early in employment.

Qualifications

• Minimum 2+ years of administrative experience in healthcare.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multitask in a fast-paced clinic.

Responsibilities

• Greet and check-in patients and manage front-desk flow.
• Schedule appointments and answer incoming calls compassionately.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient registrations.
• Support clinic operations to maintain optimal performance.

Skills

Administrative coordination

Customer service

Time management

Multi-tasking

Self-motivation

Tools

Microsoft Office

Job description

Ivy Rehab in Plymouth, MI seeks a Patient Coordinator for a 40-hour work week to support front desk operations and patient experience.

You will greet and check-in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly, contributing to excellent patient care and service.

This role offers growth opportunities and a competitive hourly wage of $18–$20, with benefits beginning early in employment.