Patient Experience Coordinator - Full-Time, Mon–Fri

The University of Vermont Health Network; Burlington (VT); On-site; USD 31,000 - 45,000; Full time

Job summary

The University of Vermont Health Network is hiring a Patient Service Specialist at UVMMC Medical Center – Main Campus in Burlington. This role delivers high-quality customer service in the clinic, supporting patients, families and care teams to ensure smooth operations of the medical office.

Requirements include a high school diploma or equivalent with coursework in administrative or medical sciences preferred, and proven customer service experience.

Qualifications

• HS diploma or equivalent required; coursework in administrative or medical sciences preferred.
• Proven customer service experience required.
• Experience in a clinical and/or administrative setting preferred.

Responsibilities

• Provide administrative support in the clinic to patients and families.
• Assist care team and leaders to ensure smooth operation of the medical office.
• Deliver high‑quality customer service to patients and visitors.

Skills

Customer service

Administrative support

Education

High school diploma or eqv.

Job description

The University of Vermont Health Network is hiring a Patient Service Specialist at UVMMC Medical Center – Main Campus in Burlington. This role delivers high-quality customer service in the clinic, supporting patients, families and care teams to ensure smooth operations of the medical office.

Requirements include a high school diploma or equivalent with coursework in administrative or medical sciences preferred, and proven customer service experience.