Patient Experience Coordinator: Front Office & Scheduling Pro

0058 ASPEN DENTAL ASSOCIATES OF NEPA, PLLC; Scranton (Lackawanna County); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Culture of collaboration and support

Continuous learning through TAG U

Job summary

Aspen Dental in Scranton, PA is seeking a Patient Experience Coordinator to support front-office duties, schedule appointments, verify insurance, and create a positive patient impression. You will participate in a four-week training program to succeed in your role.

The role offers a full-time schedule, competitive hourly pay of $15–$16, robust benefits, and opportunities for career development in a collaborative practice environment. Applicants must be 18+ and have a high school diploma.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organized

Customer service

Ethical mindset

Education

High school diploma

Job description

Aspen Dental in Scranton, PA is seeking a Patient Experience Coordinator to support front-office duties, schedule appointments, verify insurance, and create a positive patient impression. You will participate in a four-week training program to succeed in your role.

The role offers a full-time schedule, competitive hourly pay of $15–$16, robust benefits, and opportunities for career development in a collaborative practice environment. Applicants must be 18+ and have a high school diploma.