Patient Experience Coordinator: Front Office & Scheduling

Aspen Dental; Lee's Summit (MO); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Flexible scheduling

Training program

Job summary

Aspen Dental is seeking a Patient Experience Coordinator in Lee's Summit, Missouri to handle front office tasks and deliver exceptional patient service. You will participate in a four-week training program and report to the practice Manager.

The role includes scheduling and confirming appointments, organizing charts, verifying insurance, collecting payments, and balancing deposits in a supportive team environment that values collaboration and patient care.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Detail oriented

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator in Lee's Summit, Missouri to handle front office tasks and deliver exceptional patient service. You will participate in a four-week training program and report to the practice Manager.

The role includes scheduling and confirming appointments, organizing charts, verifying insurance, collecting payments, and balancing deposits in a supportive team environment that values collaboration and patient care.