Patient Experience Coordinator: Front Office & Scheduling

aspendental; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Training program

Company culture

Continuous learning

Job summary

Aspen Dental, a leading dental service organization, is hiring a Patient Experience Coordinator (Front-Office) in Cincinnati, OH. This full-time role includes a four-week training program, patient scheduling, insurance verification, and deposits processing to ensure smooth patient experiences.

We offer paid time off and a benefits package with health, dental, vision, and 401(k) matching. Join a collaborative culture that supports growth and continuous learning through TAG U.

Qualifications

• Strong communication and interpersonal skills to support patients and teammates.
• Excellent time management and organizational abilities to handle front-office tasks.
• Attention to detail to manage charts, insurance verifications, and scheduling.
• Age 18 or older as a minimum requirement.

Responsibilities

• Perform daily front office tasks to create lasting impressions and build patient trust.
• Complete a four-week training program to succeed in the role.
• Provide superior patient service with compassion and care per policies and regulations.
• Assist with scheduling, confirming appointments, organizing charts, and verifying insurance.
• Balance nightly deposits and process credit card payments.
• Take on additional duties as needed by the Manager.

Skills

Strong communication

Time management

Organized

Detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental, a leading dental service organization, is hiring a Patient Experience Coordinator (Front-Office) in Cincinnati, OH. This full-time role includes a four-week training program, patient scheduling, insurance verification, and deposits processing to ensure smooth patient experiences.

We offer paid time off and a benefits package with health, dental, vision, and 401(k) matching. Join a collaborative culture that supports growth and continuous learning through TAG U.