Patient Experience Coordinator: Front Office & Scheduling

0484 Charbel Ghosn DMD PLLC; City of Auburn (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health/Dental/Vision insurance

401(k) with employer match

Career development and training

Continuing learning via TAG U

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front desk team and deliver exceptional patient service across our offices. You will schedule appointments, verify insurance, balance deposits, and support daily front office operations.

A four-week training program is provided, along with a comprehensive benefits package and opportunities for growth. Join a collaborative, patient‑focused culture where every team member helps create a positive experience for patients and

Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills with an ethical mindset
• High regard for time management
• Organized and detail oriented
• Must be age 18 or older

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication

Interpersonal skills

Time management

Detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front desk team and deliver exceptional patient service across our offices. You will schedule appointments, verify insurance, balance deposits, and support daily front office operations.

A four-week training program is provided, along with a comprehensive benefits package and opportunities for growth. Join a collaborative, patient‑focused culture where every team member helps create a positive experience for patients and