Patient Experience Coordinator - Front Office & Patient Support

Aspen Dental; Tennessee; Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) savings plan with match

Training and career development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front office tasks, greet patients, schedule appointments, and help build trust within the community.

You will participate in a four-week training program to succeed in your role and will report to the Manager in a collaborative, patient-centric environment. The role includes comprehensive benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Customer service

Communication skills

Time management

Organization

Interpersonal skills

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front office tasks, greet patients, schedule appointments, and help build trust within the community.

You will participate in a four-week training program to succeed in your role and will report to the Manager in a collaborative, patient-centric environment. The role includes comprehensive benefits and opportunities for growth.