Patient Experience Coordinator — Front Office & Impact

0381 MICHAEL C. DICKERSON DMD HOLDINGS, PLLC; Trinity (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Continuous learning

Supportive culture

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our front office team. You will deliver compassionate patient service, schedule appointments, verify insurance, process payments, and balance deposits, reporting to the Office Manager after a four-week training program.

The role emphasizes patient trust, accuracy, and teamwork in a fast-paced dental practice; requires strong communication, organization, and a dedication to giving patients a positive experience.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Good time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our front office team. You will deliver compassionate patient service, schedule appointments, verify insurance, process payments, and balance deposits, reporting to the Office Manager after a four-week training program.

The role emphasizes patient trust, accuracy, and teamwork in a fast-paced dental practice; requires strong communication, organization, and a dedication to giving patients a positive experience.