Patient Experience Coordinator — Front Office

Akumin®; Hillsboro (OR); On-site; USD 36,000 - 54,000; Full time

Job summary

Akumin is seeking a Patient Coordinator to support front-office operations and patient care. The role ensures smooth registration, clear patient communications, and accurate documentation across systems.

Responsibilities include greeting patients, assisting during visits, handling telephone inquiries, and helping with insurance verification and scheduling. A strong customer-service orientation is essential.

Qualifications

• High School Diploma or equivalent experience required.
• CPR Certification must be obtained prior to hire for Mobile Radiology deployments.
• Ability to work at several locations is required.
• Background check and drug screen are required.

Responsibilities

• Greet and assist patients in person and by phone.
• Register patients in multiple systems and verify information.
• Answer calls professionally and manage patient questions.

Skills

Customer service

HIPAA compliance

Multi-tasking

Verbal communication

Education

High School Diploma

Tools

Computer applications

Job description

Akumin is seeking a Patient Coordinator to support front-office operations and patient care. The role ensures smooth registration, clear patient communications, and accurate documentation across systems.

Responsibilities include greeting patients, assisting during visits, handling telephone inquiries, and helping with insurance verification and scheduling. A strong customer-service orientation is essential.