Patient Experience Coordinator — Front Desk & Scheduling

Aspen Dental; Pittsburgh (Allegheny County); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking a Patient Coordinator (Patient Experience Coordinator) to join our Pittsburgh practice. You will perform daily front office tasks, create a welcoming patient experience, and participate in a four-week training program to succeed in your role.

Responsibilities include scheduling, confirming appointments, organizing charts, verifying insurance, and handling deposits. Ideal candidates have a high school diploma, strong communication, time management, and attention to detail.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Time management

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Coordinator (Patient Experience Coordinator) to join our Pittsburgh practice. You will perform daily front office tasks, create a welcoming patient experience, and participate in a four-week training program to succeed in your role.

Responsibilities include scheduling, confirming appointments, organizing charts, verifying insurance, and handling deposits. Ideal candidates have a high school diploma, strong communication, time management, and attention to detail.