Patient Experience Coordinator | Front Desk & Scheduling

Keplr Vision; Cedar Rapids (IA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Benefits

Job summary

Miller Family Eyecare in Cedar Rapids, IA is seeking a friendly, organized Patient Care Coordinator to be the welcoming front desk heartbeat. You’ll manage check-ins, scheduling, and patient flow, ensuring a personable, stress-free visit for every patient.

The role offers an hourly rate of $18–$22 with benefits and a positive, collaborative environment. Training is provided, and there are opportunities for growth within the practice.

Qualifications

• 1+ year of customer service experience (healthcare or optical experience is a bonus!)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

Skills

Customer service

Communication

Computer skills

Team player

Job description

Miller Family Eyecare in Cedar Rapids, IA is seeking a friendly, organized Patient Care Coordinator to be the welcoming front desk heartbeat. You’ll manage check-ins, scheduling, and patient flow, ensuring a personable, stress-free visit for every patient.

The role offers an hourly rate of $18–$22 with benefits and a positive, collaborative environment. Training is provided, and there are opportunities for growth within the practice.