Patient Experience Coordinator - Front Desk, PT Centers

Select Medical; Berlin (CT); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Life and disability protection

Job summary

Select Medical is seeking a Patient Service Specialist for their outpatient physical therapy center in Berlin, Connecticut. This full-time position involves managing patient interactions and supporting the business side, ensuring every patient receives exceptional service from entry to exit.

Candidates must have a High School Diploma/GED and health care experience, with preferred skills in insurance verification and scheduling. Join us to make a meaningful impact on patient care!

Qualifications

• High School Diploma/GED required.
• Health Care Experience is essential.
• Preferred insurance verification experience and front desk scheduling experience.

Responsibilities

• Greet and register patients, provide appointment information.
• Schedule patient appointments, both in-person and via phone.
• Communicate with attorneys, insurance companies, and business development teams.
• Collect co-pays and manage payer approvals.

Skills

Health Care Experience

Insurance Verification Experience

Front Desk Experience

Scheduling Experience

Education

High School Diploma/GED

Job description

Select Medical is seeking a Patient Service Specialist for their outpatient physical therapy center in Berlin, Connecticut. This full-time position involves managing patient interactions and supporting the business side, ensuring every patient receives exceptional service from entry to exit.

Candidates must have a High School Diploma/GED and health care experience, with preferred skills in insurance verification and scheduling. Join us to make a meaningful impact on patient care!