Patient Experience Coordinator (Front Desk)

US Oral Surgery Management; San Marcos (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Austin Oral Surgery is seeking a Front Desk Office Coordinator to join our dedicated team in San Marcos, TX. You will handle patient interactions, scheduling, billing tasks, and surgery coordination to ensure a smooth patient experience.

Ideal candidates bring customer-service excellence, strong communication, and the ability to multitask in a fast-paced dental setting while supporting continuous practice efficiency and growth.

Qualifications

• Completion of high school or equivalent is required.
• Previous oral surgery, dental, or medical experience is preferred.
• Proven multitasking ability in a fast-paced environment.
• Superior communication skills, both verbal and written.
• Patient-centric attitude with positive impact on patients and team.
• Willingness to take on additional duties as assigned and adapt to evolving needs.

Responsibilities

• Answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans with accuracy.
• Assist with scheduling surgeries and ensure necessary preparations are made.
• Collaborate with other professionals to maintain a highly effective team.
• Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Skills

Patient-centric attitude

Multitasking ability

Administrative skills

Customer service

Communication skills

Adaptability

Self-starter

Education

High school diploma or equivalent

Job description

Austin Oral Surgery is seeking a Front Desk Office Coordinator to join our dedicated team in San Marcos, TX. You will handle patient interactions, scheduling, billing tasks, and surgery coordination to ensure a smooth patient experience.

Ideal candidates bring customer-service excellence, strong communication, and the ability to multitask in a fast-paced dental setting while supporting continuous practice efficiency and growth.