Patient Experience Coordinator — Front Desk

Link Network; Honolulu (HI); On-site; USD 32,000 - 42,000; Full time

Job summary

Link Network in Honolulu, Hawaii is seeking a friendly Front Desk Medical Receptionist to welcome patients, check them in, and support day-to-day front office operations.

You will handle phone inquiries, schedule appointments, collect insurance information, maintain patient records, and coordinate with providers and staff in a busy healthcare setting.

The ideal candidate shows strong communication, organization, and a professional demeanor, thriving in a fast paced environment.

Qualifications

• Previous medical office, receptionist, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Professional and friendly demeanor.
• Strong organizational skills and attention to detail.
• Comfortable using computers and scheduling systems.
• Ability to multitask in a busy healthcare environment.

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer incoming phone calls and respond to patient inquiries
• Schedule and confirm appointments
• Collect and verify patient information and insurance details
• Assist with general administrative and front office duties
• Communicate with patients, providers, and other staff members
• Help maintain an organized and efficient front desk

Skills

Customer service

Interpersonal skills

Organizational skills

Multitasking

Scheduling systems

Professional demeanor

Tools

Scheduling software

Job description

Link Network in Honolulu, Hawaii is seeking a friendly Front Desk Medical Receptionist to welcome patients, check them in, and support day-to-day front office operations.

You will handle phone inquiries, schedule appointments, collect insurance information, maintain patient records, and coordinate with providers and staff in a busy healthcare setting.

The ideal candidate shows strong communication, organization, and a professional demeanor, thriving in a fast paced environment.