Patient Experience Coordinator (Front Desk)

20Twenty EyeCare; Bozeman (MT); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health insurance benefits

Paid time off and holidays

Opportunities for professional development

Job summary

20Twenty EyeCare is seeking a reliable Front Office Administrator in Bozeman, Montana. The ideal candidate will provide exceptional customer service, manage patient records, and assist with appointments in a supportive environment. A commitment to compassionate care and a growth mindset is essential.

The role requires strong organizational skills and proficiency with electronic medical records. This position offers competitive hourly pay between $18.00 and $22.00 depending on experience, alongside health insurance and opportunities for professional development.

Qualifications

• Previous experience in a medical office setting or customer service role preferred.
• Ability to prioritize tasks and handle multiple responsibilities efficiently.
• Commitment to upholding values of honesty, growth mindset, and compassionate care.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Schedule appointments and maintain accurate patient records.
• Verify patient insurance information and assist with billing inquiries.
• Answer phone calls and emails promptly.

Skills

Excellent interpersonal and communication skills

Strong organizational skills

Proficient computer skills

Familiarity with medical terminology

Education

High school diploma or equivalent; associate degree preferred

Tools

Electronic medical records

Microsoft Office Suite

Job description

20Twenty EyeCare is seeking a reliable Front Office Administrator in Bozeman, Montana. The ideal candidate will provide exceptional customer service, manage patient records, and assist with appointments in a supportive environment. A commitment to compassionate care and a growth mindset is essential.

The role requires strong organizational skills and proficiency with electronic medical records. This position offers competitive hourly pay between $18.00 and $22.00 depending on experience, alongside health insurance and opportunities for professional development.