Front Office Administrator

20Twenty EyeCare; Bozeman (MT); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health insurance benefits

Paid time off and holidays

Opportunities for professional development

Job summary

20Twenty EyeCare is seeking a reliable Front Office Administrator in Bozeman, Montana. The ideal candidate will provide exceptional customer service, manage patient records, and assist with appointments in a supportive environment. A commitment to compassionate care and a growth mindset is essential.

The role requires strong organizational skills and proficiency with electronic medical records. This position offers competitive hourly pay between $18.00 and $22.00 depending on experience, alongside health insurance and opportunities for professional development.

Qualifications

• Previous experience in a medical office setting or customer service role preferred.
• Ability to prioritize tasks and handle multiple responsibilities efficiently.
• Commitment to upholding values of honesty, growth mindset, and compassionate care.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Schedule appointments and maintain accurate patient records.
• Verify patient insurance information and assist with billing inquiries.
• Answer phone calls and emails promptly.

Skills

Excellent interpersonal and communication skills

Strong organizational skills

Proficient computer skills

Familiarity with medical terminology

Education

High school diploma or equivalent; associate degree preferred

Tools

Electronic medical records

Microsoft Office Suite

Job description

Job Description: Front Office Administrator Full Time

Company Overview: At 20Twenty Eyecare, we are dedicated to providing exceptional eye care services with a focus on honesty, a growth mindset, and compassionate patient care. We believe in creating a supportive environment where every team member contributes to our mission of improving the vision and lives of our patients. We invite you to join us!

Position Overview: We are seeking a reliable and friendly Medical Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and administrative support. This role requires someone who is organized, detail-oriented, and passionate about delivering compassionate care.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Schedule appointments and maintain accurate patient records using our electronic medical records system.
• Verify patient insurance information and assist with billing inquiries.
• Answer phone calls and emails promptly, directing inquiries to the appropriate department or team member.
• Assist patients with completing necessary forms and paperwork.
• Maintain cleanliness and organization of the reception area.
• Collaborate with the clinical team to ensure efficient patient flow and satisfaction.
• Follow office policies and procedures to ensure compliance with privacy regulations and standards.
• Participate in ongoing training and education to enhance job knowledge and skills.
• Contribute to a positive work environment by demonstrating a growth mindset and a commitment to teamwork.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Previous experience in a medical office setting or customer service role preferred.
• Familiarity with medical terminology and insurance processes is advantageous.
• Proficient computer skills, including experience with electronic medical records and Microsoft Office Suite.
• Excellent interpersonal and communication skills.
• Strong organizational skills with attention to detail.
• Ability to prioritize tasks and handle multiple responsibilities efficiently.
• Commitment to upholding our values of honesty, growth mindset, and compassionate care.

Benefits

• Competitive salary based on experience.
• Health insurance benefits.
• Paid time off and holidays.
• Opportunities for professional development and continuing education.
• A supportive and collaborative team environment that values your contributions.

Compensation: $18.00-$22.00/hour

20|Twenty Eyecare is an Equal Opportunity Employer. 20|Twenty Eyecare does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. If you misrepresent your experience or education, or provide false or fraudulent information in or with your application, it may be grounds for not hiring you or for firing you after you begin work. Making false or fraudulent statements also may be punishable by fine or imprisonment. Applicants are required to furnish proof of identity and legal work authorization prior to hire. The Company may ask your references questions about your educational background, work experience, achievements, wage history, performance, attendance, and reason for separation from former employment. You will be asked to expressly authorize your references to answer such questions.