Patient Experience Concierge

compasshealthnetwork; Bozeman (MT); On-site; USD 30,000 - 40,000; Full time

Job summary

compasshealthnetwork in Bozeman, Montana, is looking for a Customer Relations Specialist to be the first point of contact for patients, ensuring a warm and welcoming experience. This role includes greeting patients, managing check-ins and check-outs, verifying insurance details, and supporting overall clinic operations.

The ideal candidate thrives in fast-paced environments and enjoys helping others, making this an excellent opportunity to impact patient experiences from the very start.

Qualifications

• Friendly and organized professional.
• Ability to thrive in a fast-paced environment.
• Experience managing patient interactions.

Responsibilities

• Greet patients and manage check-in and check-out.
• Verify insurance and demographic information.
• Collect co-pays and support clinic operations.

Job description

compasshealthnetwork in Bozeman, Montana, is looking for a Customer Relations Specialist to be the first point of contact for patients, ensuring a warm and welcoming experience. This role includes greeting patients, managing check-ins and check-outs, verifying insurance details, and supporting overall clinic operations.

The ideal candidate thrives in fast-paced environments and enjoys helping others, making this an excellent opportunity to impact patient experiences from the very start.