Patient Experience Coordinator — Flexible Scheduling & Growth

Aspen Dental; Gastonia (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Best-in-class training program

Continuous learning via TAG U

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our front office team in Gastonia, NC. The role, titled Patient Coordinator, includes delivering exceptional patient service, supporting scheduling, insurance verification, and payments, and participating in a four-week training program to ensure success.

We offer a comprehensive benefits package, paid time off, health/dental/vision coverage, a 401(k) with match, career development, and a collaborative culture that emphasizes

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Time management skills.
• Organized and detail oriented.
• Must be 18 years or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication

Time management

Organized

Detail oriented

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our front office team in Gastonia, NC. The role, titled Patient Coordinator, includes delivering exceptional patient service, supporting scheduling, insurance verification, and payments, and participating in a four-week training program to ensure success.

We offer a comprehensive benefits package, paid time off, health/dental/vision coverage, a 401(k) with match, career development, and a collaborative culture that emphasizes