Patient Experience Coordinator — Flexible Schedule & Training

Aspen Dental; Wilkes-Barre (Luzerne County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Best-in-class training program

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to manage front-office duties and enhance patient impressions. The role includes a four-week training program and reporting to the Practice Manager to ensure smooth daily operations.

Responsibilities focus on compassionate patient service, appointment scheduling, insurance verification, and accurate handling of deposits and payments, within a supportive, growth-oriented environment.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Time-management abilities and punctuality.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication

Time management

Organization

Attention to detail

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to manage front-office duties and enhance patient impressions. The role includes a four-week training program and reporting to the Practice Manager to ensure smooth daily operations.

Responsibilities focus on compassionate patient service, appointment scheduling, insurance verification, and accurate handling of deposits and payments, within a supportive, growth-oriented environment.