Patient Experience Coordinator & EMR Medical Records Specialist

ADP, Inc.; Frederick (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision Insurance

Paid time off

Sick time off

8 paid holidays

401(k)

401(k) Matching

Job summary

ADP, Inc. in Frederick, MD is seeking a highly organized New Patient Coordinator & Medical Records Specialist to join our team.

You will manage patient communications, schedule consultations in the EMR, and ensure accurate medical records processing in a fast-paced healthcare setting. Responsibilities include coordinating with referring providers, handling medical records requests in HIPAA-compliant ways, preparing invoices, collecting payments, and maintaining meticulous documentation.

Qualifications

• Experience in a medical office or medical records preferred.
• Familiarity with EMR systems.
• Excellent organizational and multitasking skills.
• Strong communication and customer service abilities.
• Knowledge of HIPAA and patient confidentiality requirements.
• Proficiency with Microsoft Office.

Responsibilities

• Schedule new patient consultations using EMR.
• Coordinate with referring providers to obtain records.
• Follow up with patients to schedule consultations.
• Maintain accurate patient information in EMR.
• Communicate professionally with patients and offices.
• Process medical record requests in HIPAA-compliant manner.
• Prepare invoices for medical record requests when applicable.
• Collect payments for record requests.
• Compile, fax, and securely transmit requested medical records.
• Maintain documentation of all medical record releases and requests.

Skills

Medical office experience

EMR familiarity

Organizational skills

Communication skills

HIPAA knowledge

Microsoft Office

Independent work

Team collaboration

Tools

EMR system

Job description

ADP, Inc. in Frederick, MD is seeking a highly organized New Patient Coordinator & Medical Records Specialist to join our team.

You will manage patient communications, schedule consultations in the EMR, and ensure accurate medical records processing in a fast-paced healthcare setting. Responsibilities include coordinating with referring providers, handling medical records requests in HIPAA-compliant ways, preparing invoices, collecting payments, and maintaining meticulous documentation.