New Patient Coordinator & Medical Records Specialist

ADP, Inc.; Frederick (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision Insurance

Paid time off

Sick time off

8 paid holidays

401(k)

401(k) Matching

Job summary

ADP, Inc. in Frederick, MD is seeking a highly organized New Patient Coordinator & Medical Records Specialist to join our team.

You will manage patient communications, schedule consultations in the EMR, and ensure accurate medical records processing in a fast-paced healthcare setting. Responsibilities include coordinating with referring providers, handling medical records requests in HIPAA-compliant ways, preparing invoices, collecting payments, and maintaining meticulous documentation.

Qualifications

• Experience in a medical office or medical records preferred.
• Familiarity with EMR systems.
• Excellent organizational and multitasking skills.
• Strong communication and customer service abilities.
• Knowledge of HIPAA and patient confidentiality requirements.
• Proficiency with Microsoft Office.

Responsibilities

• Schedule new patient consultations using EMR.
• Coordinate with referring providers to obtain records.
• Follow up with patients to schedule consultations.
• Maintain accurate patient information in EMR.
• Communicate professionally with patients and offices.
• Process medical record requests in HIPAA-compliant manner.
• Prepare invoices for medical record requests when applicable.
• Collect payments for record requests.
• Compile, fax, and securely transmit requested medical records.
• Maintain documentation of all medical record releases and requests.

Skills

Medical office experience

EMR familiarity

Organizational skills

Communication skills

HIPAA knowledge

Microsoft Office

Independent work

Team collaboration

Tools

EMR system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

New Patient Coordinator & Medical Records Specialist

We are seeking a highly organized, detail-oriented Patient Coordinator & Medical Records Specialist to join our growing team. This role is ideal for someone who enjoys providing excellent customer service, managing patient communications, and ensuring accurate medical records processing in a fast-paced healthcare environment.

Responsibilities

• Schedule new patient consultations using our Electronic Medical Record (EMR) system.
• Coordinate with referring providers to obtain all necessary medical records prior to patient appointments.
• Follow up with patients who have requested consultations to assist with scheduling.
• Maintain accurate patient information and documentation within the EMR.
• Communicate professionally with patients, physicians' offices, and staff.

Medical Records

• Process all incoming medical record requests in compliance with HIPAA regulations.
• Prepare invoices for medical record requests when applicable.
• Collect payments for record requests.
• Compile, fax, and securely transmit requested medical records.
• Maintain accurate documentation of all medical record releases and requests.

Qualifications

• Previous experience in a medical office, patient scheduling, or medical records preferred.
• Familiarity with Electronic Medical Record (EMR) systems.
• Excellent organizational and multitasking skills.
• Strong communication and customer service abilities.
• Knowledge of HIPAA and patient confidentiality requirements.
• Proficiency with Microsoft Office and general office equipment.
• Ability to work independently while collaborating effectively with the healthcare team.

Compensation

$18.00 (Based off experience)

Benefits

• Health insurance
• Vision Insurance
• Paid time off
• Sick time off
• 8 paid holidays
• 401(k)
• 401(k) Matching

Hours

• Monday-Friday 8:30AM-5:00PM

Location

• Frederick, MD 21702: Relocate before starting work (Required)