Patient Experience Coordinator - Dental Front Desk

Fayette Endodontics; Fayetteville (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Flexible spending account

Health savings account

Life & disability insurance

Employee assistance

Job summary

Fayette Endodontics in Fayetteville, GA seeks a friendly Dental Receptionist to be the first point of contact for patients and to support daily front-desk operations. You will greet patients, schedule appointments, verify insurance, process payments, and maintain accurate records to ensure a smooth patient flow.

This full-time, four-day-a-week position offers competitive pay and a benefits package including medical, dental and vision insurance, retirement plan, PTO and holidays, and flexible

Qualifications

• High school diploma or equivalent required.
• Customer service or patient-facing experience in healthcare or scheduling.
• Excellent communication and organizational skills.
• Reliable, detail-oriented and able to handle confidential information.
• Proficient with computers and Microsoft Office applications.

Responsibilities

• Greet patients and maintain a welcoming, professional front desk environment.
• Schedule/confirm appointments and manage provider calendars.
• Answer calls, respond to inquiries, and handle patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments, manage billing, and maintain financial records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and provide administrative support as needed.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Customer service

Healthcare experience

Scheduling

Patient-facing

Communication skills

Reliability

Organization

Data entry

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Fayette Endodontics in Fayetteville, GA seeks a friendly Dental Receptionist to be the first point of contact for patients and to support daily front-desk operations. You will greet patients, schedule appointments, verify insurance, process payments, and maintain accurate records to ensure a smooth patient flow.

This full-time, four-day-a-week position offers competitive pay and a benefits package including medical, dental and vision insurance, retirement plan, PTO and holidays, and flexible